| POSITION TITLE: | Community Health Worker | ||
| DEPARTMENT: | Outreach | ||
| REPORTS TO TITLE: | Community Health and Outreach Manager | ||
DLSE/FLSA STATUS: ( ) | ____Exempt/Salaried position | _X__Nonexempt/Hourly position | |
| SUPERVISORY RESPONSIBILITIES (does this position have direct reports): | YES | NO | |
| SCHEDULE: Full Time; Monday- Friday | |||
| LOCATION: Napa, CA | |||
| PAY RANGE: $25.58 hourly to $31.26 hourly | |||
| About OLE Health OLE Health has deep roots in the communities we serve and a reputation for providing high-quality primary care to all, regardless of insurance or ability to pay. Building on a legacy that began in 1972, OLE Health is a network of federally qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs. BENEFITS Medical, Dental, Vision CoverageEmployer covers 90% of employee medical, dental and vision premium and 50% of dependent premium18 days of PTO (Vacation & Sick)10 Paid Holidays + 1 Float Holiday2% Match on 4% contributionfor 403(b) retirement planTuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent)Life & Accidental Insurance CoverageEmployer contribution for Health Savings AccountFlexible Spending Account (FSA) and Limited FSA Options | |||
| JOB SUMMARY/OVERVIEW: The Community Health Worker will be providing education, health promotion, outreach, and access to resources to patients and non-patients to increase health access in the cities of Fairfield and Suisun. Will also serve as the liaison between various community stakeholders and OLE Health to build trust and awareness of the myriad of services we provide. The CHW will work in both the health center and community setting. This role will also be a part of OLE Health ‘s Outreach team in supporting health education through OLE Health ‘s mobile unit. Major functions of this role will include educating the public on the services offered at OLE Health to reduce health care gaps in Fairfield and Suisun; increase healthcare access; help increase vaccination rates and COVID-19 outcomes for disproportionately impacted communities; and help build trust and awareness about OLE Health. | |||
OLE Health provides an inclusive workplace that promotes and values diversity and life experience.
OLE Health encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples,
people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of
all ages and religions, and individuals who have been affected by the legal system.
YOU ARE WELCOME HERE.
***The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. ***
MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING
| Education: | High school diploma or its equivalent requiredAssociate or bachelor’s degree in Community Health, Human Services, or related field (Preferred) |
| Experience/Lived Experience: | Covered CA and Cal Fresh enrollment certification (preferred)7Ability to communicate effectively with patients, community, staff, and managementMust have a minimum of 1 year of experience working, conducting, and coordinating community outreach/health promotion and educationCustomer service experienceMust have experience working with marginalized/hard-to-reach populationsKnowledge of community health education and community events/health fairsKnowledge of the different community stakeholders (community partners, vulnerable and hard to reach communities, etc. |
| Special Skills/Training: | Strong verbal and written communication skills; Able to communicate fluently in English/Spanish or Tagalog (Preferred)Ability to communicate effectively with various stakeholders including patients, community partners, the community, and staff and managementKnow and understand local health community needs, resources, and organizations to help support and improve health outcomesCritical, analytical, and evaluative thinking skillsValid CA Driver’s License required |
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
| 1. | Serve as a liaison and bridge between community members and OLE Health. |
| 2. | Helps coordinate and execute calendar of community outreach and health education activities in Fairfield and Suisun. Does public presentations on health education at least twice a month, and actively participates in community events three times per month. Ensures professional appearance of OLE Health outreach activities. |
| 3. | Through OLE Health’s mobile unit, in the health center setting, and through outreach at various community locations and events, the CHW will educate hard to reach vulnerable communities on accessing OLE Health’s myriad of health-related service options, as well as connect them to community resources and services |
| 4. | Travels extensively to community locations and other outreach destinations with CCOLE’s mobile health team at least two to three days per week – evening, and weekend as needed |
| 5. | Assists in helping educate hard-to-reach populations on COVID-19 prevention and help build trust on the vaccine. |
| 6. | Sharing of information and resources for health promotion. |
| 7. | Maintains excellent relationships with various stakeholders including patients/non- patients and hard to reach vulnerable populations, as well as community partners. |
| 8. | Maintain, keep track, and report on outreach program effectiveness after each outreach activity in the Salesforce database. |
| 9. | Develop and help maintain quarterly grant program reports. |
| 10. | Provides excellent customer service to internal and external entities and treats everyone with dignity and respect. Seeks to assist community members with requests; solicits internal and external services; responds to requests for service and assistance; manages difficult or emotional patient situations; responds promptly to patient needs. |
| 11. | Works collaboratively and effectively within a team. |
| 12. | Performs other duties as assigned. |