Dental Back Office Lead

POSITION TITLE: Dental Back Office Lead
DEPARTMENT: Dental
REPORTS TO TITLE: Dental Back Office Supervisor
PAY RANGE: $29.66 to $36.25 hourly
LOCATION: Woodland, CA
JOB SUMMARY/OVERVIEW:

The Dental Back Office Lead will perform a wide range of duties in the health center, including all duties of a Dental Assistant or Registered Dental Assistant while providing oversight and training. They will be responsible for directing patient flow, maintaining inventory of all dental supplies, and ensuring there is proper coverage of staff throughout the day.

BENEFITS

  • Medical, Dental, Vision Coverage
  • Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium
  • 18 days of PTO (Vacation & Sick)
  • 10 Paid Holidays + 1 Float Holiday
  • 4% Employer Match for 403(b) retirement plan
  • Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent)
  • Life & Accidental Insurance Coverage
  • Employer contribution for Health Savings Account
  • Flexible Spending Account (FSA) and Limited FSA Options

CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. 

CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, 

people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of 

all ages and religions, and individuals who have been affected by the legal system.

YOU ARE WELCOME HERE.

 

***The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. ***

 

MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING 

  1. Education:
 High school diploma or general education degree (GED) required.

One-year certificate from college or technical school with 2 years of clinical experience.
  1. Experience/Lived Experience:
 Previous Dental Assistant or related experience preferred.

Strong verbal and written communication skills with leadership qualities.

Bilingual (English/Spanish) language preferred.

Strong interpersonal and customer service skills required.

Computer skills, including how to conduct searches on the Internet and knowledge of Microsoft Office are required.

Electronic health record system experience required.
  1. Special Skills/Training:
 Current CPR certification required.

Dental Assistant must have proof of completion of a board-approved Radiation Safety, California Dental Practice Act, and 8-hour Infection Control course.

A Registered Dental Assistant must be licensed in the State of California and have proof of completion of a board-approved Radiation Safety, Coronal Polishing, Pit and Fissure Selant Certificate, California Dental Practice Act, and Infection Control course.

 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 

 

1. Supports patient schedule by demonstrating strong 4-handed dentistry skills and completes duties and responsibilities of an RDA or DA (depending on certifications).
2. Responsible for driving and modeling a positive attitude to create teams that will deliver positive patient customer service and staff experience.
3. Leads clinical staff in maintaining a smooth patient workflow with the front staff and clinical team to promote timely and exceptional patient experience.
4. Performs daily, weekly and monthly maintenance of equipment. Performs and delegates completion of required maintenance per manufactures instructions.
5. Ensures equipment repairs are completed in a timely manner and documented thoroughly.
6. Maintains dental supplies inventory while adhering to established budget.
7. Complete proper storage and handling of supplies. Review and confirm all invoices.
8. Supports staff schedules and employee breaks to ensure adequate coverage and optimal clinic flow.
9. Ensure compliance with all health and safety regulations, including infection control protocols, spore testing, waterline testing, radiation safety, and required maintenance is maintained.
10. Supports team in resolving staff or patient concerns and completes prompt reporting to management.
11. Assists supervisor in quality improvement initiative and other projects as assigned.
12. Provides instruction, training, and guidance to all back-office staff.
13. Attends and participates in required meetings, training, and educational programs.
14. Complies with all state and federal laws and regulations, as they pertain to position including; HIPAA, sexual harassment, Scope of Practice, OSHA etc.
15. Supports department’s goals.
16. Performs other duties as assigned.
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